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AVERAGE Function

beginner

AVERAGE Function

🎯Purpose

Returns the arithmetic mean ($\bar{x} = \frac{\sum x}{n}$) of its arguments.

Syntax

EXCEL
=AVERAGE(number1, [number2], ...)

Arguments Breakdown

Argument Required? Description
number1 Required The first number, cell reference, or range for which you want the average.
number2, ... Optional Additional numbers, cell references, or ranges (up to 255 arguments).

Practical Examples

1. Column Average

EXCEL
=AVERAGE(B3:B12)

2. Capstone Call Center Metric: Average Speed of Answer

EXCEL
=AVERAGE(CallData[Speed of Answer in Seconds])

Critical Rules & Behavior

  • Text & Blank Cells: Cells containing text strings, boolean values, or completely blank cells are ignored (they do not count toward the numerator OR the denominator $n$).
  • Zero Cells: Cells containing 0 are included in the average (reducing the resulting mean). If zero represents missing data rather than a true zero reading, use =AVERAGEIF(range, ">0").
  • Division by Zero: If all cells in the range are blank or contain non-numeric data, =AVERAGE() returns a #DIV/0! error.

Related Knowledge

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