| Interface Navigation & Ergonomics |
01 Excel Interface and GUI |
Excel Interface Blueprint |
Ex01 Data Management and Formatting |
Workbook Setup & View Hygiene |
| Data Quality & Hygiene Audit |
01 Data Quality Dimensions and Audit |
Six Dimensions of Data Quality |
Ex05 Data Cleaning and Transformation |
Call Center Data Quality Assessment |
| Structured Tables & References |
01 Excel Tables Architecture |
Excel Tables |
Ex03 Excel Tables and Structured References |
Dynamic Source Table Setup |
| Modern Exact & 2-Way Lookups |
04 Lookup and Reference Functions |
XLOOKUP and Modern Lookups |
Ex02 Formulas and Lookup Logic |
Customer & Agent Attribute Enrichment |
| Dynamic Array Filtering & Spilling |
07 Dynamic Arrays and Modern Formulas |
Dynamic Arrays and Modern Calculation |
Ex07 Supplementary Dynamic Lookups and KPIs |
Exception Handling & Dropdown Vector Feeds |
| Multi-Condition Aggregations |
02 Statistical and Aggregation Functions |
SUMIFS, COUNTIFS |
Ex02 Formulas and Lookup Logic |
Baseline Volume Metrics |
| Automated ETL & Unpivoting |
01 Power Query Fundamentals and ETL |
Power Query ETL Transformations |
Ex06 Power Query ETL |
Call Log Ingestion Pipeline |
| Multidimensional Pivot Summaries |
01 Pivot Table Foundations |
Pivot Tables |
Ex04 Pivot Table Summaries |
Topic vs Department Analysis |
| Interactive Dashboard & Slicer Design |
01 Visual Analytics and Chart Selection |
Executive Dashboard Design Principles |
Hotel Challenge |
Call Center Performance Report |
| Relational Star Schema Modeling |
01 Dimensional Modeling Principles |
DAX Measures and Data Modeling |
Ex07 Supplementary Dynamic Lookups and KPIs |
FactCalls to DimAgent & DimDate Models |
| Explicit DAX Measure Engineering |
03 DAX Fundamentals Calculated Columns vs Measures |
Data Analysis Expressions (DAX) |
Ex07 Supplementary Dynamic Lookups and KPIs |
Call Center KPIs |
| Operational KPI Architecture |
06 Projects/Call Center Performance Analysis/Business Problem |
Call Center KPI Analytics |
Ex07 Supplementary Dynamic Lookups and KPIs |
First Contact Resolution & SLA Compliance |
| Executive Storytelling & Case Study |
06 Projects/Call Center Performance Analysis/Recommendations |
Analytics Pipeline Comparison |
PwC Challenge |
Portfolio Case Study |
| Database Discovery & Schema Profiling |
01 Data Quality Dimensions and Audit |
SQL Server Architecture |
Lab 01 Database Discovery, Lab 04 Data Profiling |
Northwind Sales Analysis |
| Relational SQL JOINs & Ingestion |
01 Power Query Fundamentals and ETL |
SQL Joins, SQL to Excel Architecture |
Lab 05 SQL Querying, Lab 07 SQL to Excel Ingestion |
Northwind Project |
| Many-to-Many Bridge Resolution |
01 Dimensional Modeling Principles |
Many-to-Many Relationships |
Lab 03 Relationship Analysis, Lab 06 Analytical SQL |
pubs Publishing Intelligence |
| Enterprise 3NF OLTP Extraction |
01 Dimensional Modeling Principles |
OLTP vs OLAP, SQL Views |
Lab 05 SQL Querying, Lab 06 Analytical SQL |
AdventureWorks Sales Analytics |
| Kimball Star Schema in Power Pivot |
01 Dimensional Modeling Principles |
Query Folding, SQL vs Power Query |
Lab 07 SQL to Excel Ingestion, Lab 08 Model Validation |
AdventureWorksDW Project |
| Production SQL Pipeline & VBA Automation |
01 Power Query Fundamentals and ETL |
Production Analytics Pipeline |
Lab 07 SQL to Excel Ingestion, Lab 08 Model Validation |
Production Pipeline Project |